Privacy Policy
How we collect, use, and protect your personal information.
Information We Collect
When you interact with MAX Storage Buildings, we may collect the following information:
- Name, email address, phone number, and mailing address when you fill out a contact or quote form
- Delivery location and postal code for shipping estimates
- Building preferences, intended use, and timeline information from quote requests
- Website usage data through cookies and analytics tools (pages visited, time on site, referral source)
- Communication records when you call, text, or email us
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process orders and coordinate delivery
- Communicate about your order, delivery, and installation
- Improve our website, products, and customer service
- Send relevant product updates or promotions (only with your consent)
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Delivery and logistics partners (name and address only, for shipping purposes)
- Financing partners (First Capital Leasing) only when you apply for financing
- Payment processors for secure transaction handling
- Law enforcement when required by Canadian law
Cookies and Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site. This data is anonymized and used solely to improve user experience. You can disable cookies through your browser settings at any time.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. Quote form submissions are transmitted securely. However, no method of electronic transmission or storage is 100% secure.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites (such as financing partners, social media platforms, or blog references). We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies independently.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights under PIPEDA, please contact us:
MAX Storage Buildings
24511-34 Street NW, Edmonton, AB T5Y 6B4
Phone: 780-717-2956
Email: info@maxfab.ca